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Our programs are post-closing Customer Loyalty and Opportunity Tracking programs that are designed to increase your repeat and referral business and help turn your satisfied customers into LOYAL customers, which is, after all, the purpose of CRM (Customer Relationship Management). We accomplish this through a series of consistent mailings that create a two-way communication flow between you and your customers and encourage your customers to communicate back with you regarding their future needs and referrals of friends and family members.
Our CRM service is not software based; it is a complimentary service to existing CRM software. The service is almost a Set-and-Forget system, which allows the salesperson (Mortgage Broker, Insurance Broker, Mobile Lender, Real Estate agent, etc.) to free up more time to be with customers, and less time at the office, knowing someone else is keeping in touch with his customers on their behalf.
More importantly, our program includes a state-of-the-art Opportunity Tracking System through our monthly Report of Mailing/Customer of Interest report. We develop and track all leads and notify you, in advance, when your customers are back in the market for your services!
Why don’t you call us today, to see how implementing our program can help your business save costs (advertising) and increase profits!
Use our toll-free number nationwide 1300 88 78 35, or email us info@continuityprograms.com.au.
Or learn more about CRM, and take a look at our Touch System for the mortgage industry and Touch System for the real estate industry.
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